IT Specialist (SysAdmin)

This vacancy is for a IT Specialist (SysAdmin) position in the Application Development Services Division located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.

This Job Opportunity Announcement may be used to fill other IT Specialist (SysAdmin), 2210-13, positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.

Overview

• Reviewing applications

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Financial disclosure

Bargaining unit status

Announcement number

Control number

This job is open to

Clarification from the agency

Current Department of Commerce employees (includes any Bureau under Commerce) on a permanent competitive appointment; Current Department of Commerce employee (includes any Bureau under Commerce) on a term, temporary or excepted service appointment with reinstatement eligibility; and Surplus and displaced Commerce employee (CTAP).

Duties

• Evaluates vendor or employee developed software to assure that it will provide the desired results and operate properly on assigned equipment systems.
• Oversees/performs equipment installation or relocation, testing and acceptance processes.
• Responds to and resolves problems with software, hardware and systems management.
• Maintains system configuration.

Requirements

Conditions of Employment

• Applicants must meet all qualification requirements by the closing date of this announcement.
• U.S. Citizen.
• Suitable for Federal employment.
• Registered for Selective Service, if applicable (www.sss.gov).
• Time-in-grade/band requirements must be met by closing date.
• This is a BARGAINING unit position.
• This position may be covered by one or more of the following bargaining units: American Federation of Government Employees (AFGE) Local 2782(HQ) or AFGE Local 1438(DN). If you have specific questions, please contact the HR Specialist.

Qualifications

Specialized Experience: For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. Experience for this position includes: Serving as a technical expert in a specialty area such Tableau Administration; oversees/performs creation, testing and acceptances of Tableau patches; responds to and solves problems with AWS cloud infrastructure; and ensures the extensive application of security information assurance policies, principles, and practices to the delivery of a secure reporting environment in a cloud environment.

In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education cannot be substituted for experience at this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Additional information

If hired for this position with the Census Bureau, at its headquarters office located in Suitland, Maryland, you will be expected to temporarily telework to maximum extent while the headquarters building is being renovated. Once renovations are completed for your area, you will be notified when to return to the office. At that time, you will be expected to work from your duty station, and you may be eligible to telework, up to 8 days a pay period depending on your respective work schedule, with approval from your supervisor.

Additionally, the following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

• Benefits

Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. You will be evaluated against your responses to the online questionnaire and the use of a Structured Resume Review. Your resume will be evaluated to measure your responses to the online assessment questions. We will compare your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions. Your resume must support your responses to the scored occupational questionnaire. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment score may be lowered.

During the Structured Resume Review, a Subject Matter Experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. Applicants passing the structured resume review will move on to the next phase of the assessment process.

Upon completion of the Structured Resume Review, candidates identified as "best qualified" will be referred to the hiring manager and may be invited for an interview.

Due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3).

CTAP candidates:
CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

• Enterprise Architecture
• Information Assurance
• Information Management
• Information Resources Strategy and Planning

We recommend that you preview the online questions for this announcement before you start the application process.

Do NOT include the following types of information in your application:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.

• Benefits

Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Resume showing relevant experience; cover letter optional. Your resume must list your educational and work experience including the dates (mm/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
• SF-50, "Notification of Personnel Action," supporting your eligibility, with the exception of current Census Bureau employees. You must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade, such as within-grade increase/within-range increase, promotion, initial appointment, reassignment, realignment (Performance Award and General Adjustment SF-50s do not satisfy this requirement). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Failure to do so will result in an ineligible rating.
• Career Transition Assistance Plan (CTAP) documentation, if applicable:
  • CTAP applicants MUST submit the following documents:
    1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);
    2. A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location;
    3. A copy of your latest performance appraisal including your rating; and
    4. Any documentation from your bureau/operating unit that shows your current promotion potential.

  You are not required to submit official documents at this time; copies are sufficient.

  Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration. For further information on the evaluation of foreign education, refer to the U.S. Department of Education's web site at Academic and Professional Mobility | International Affairs Office (ed.gov).

  NOTE: You will not be considered if you fail to provide all required documents.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

  To return to your saved application, log in to your USAJOBS account at https://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application."

  Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact:

  Kyva Carroll, kyva.carroll@census.gov